Translation is a two-way process. Indeed, most of it falls on the translator – who has to provide the actual translation of the text. However, there are certain things that have to be respected by the client as well. In this domain, collaboration is key if you want the final product to be of the highest quality.
Still, sometimes, collaborating with your translator can be rather difficult – particularly if you are a first-time client. Those who are new to translation might not understand how the process works – and how important the role of the client is.
Regardless if you are collaborating with an independent translator or an agency, here are some tips to make sure the final result is a success.
- Submit the Correct and Final Documentation
When a translator receives a text, that text generally goes through a certain process: first translation by the actual translator, followed by the proofreading and editing by the editor. This is to ensure that the final product is top quality.
Now imagine what would happen if you gave a document to your translator, and right before the deadline, you show up with additional changes to the text. An “Oops, can you add this too?” might not make things very easy for your translator – mainly because they would have to start the process all over again. This will take time – which they would normally put to better use on another task.
Plus, these changes will not be good for you either. By coming with last-minute changes, you’ll be extending your deadline – which will not help you at all if you need those papers fast.
Sending the final version of the documentation is the most important part of collaborating with your translator. It will ensure that everything goes smoothly, without any delays.
- Understand the Costs
When it comes to translations, the costs are based on the document word count along with the time it takes to do a certain task. This means that things such as last0-minute edits or design changes are not covered by the initial costs.
As mentioned in the point above, each of these changes takes extra time – and we all know that time is money. When you come up with additional demands, you have to be prepared for extra charges.
To avoid these extra costs, you may want to provide the correct documentation from the very beginning. Furthermore, if you have questions about the whole process and its costs, do your best to address them from the very beginning. This will prevent any surprises from coming along the way.
- Be Active in the Translation Process
The translator may be familiar with the topic at hand, but the client will always know their product best. Make sure that you are always available to answer any potential questions your translator has. If you do this, not only will the process go smoothly without any delays, but it will also ensure that the final product is of the highest quality.
- Provide Reference Material
As part of collaborating with your translator, you need to ensure that they have everything they need to provide a high-quality document. Many clients seem to think that translators are gods that know everything by heart – but some brands may have a specific terminology that a translator may not know about.
Therefore, if you have glossaries and reference materials, do not hold it for yourself. By all means, share it with them. They will definitely appreciate it and use it to create the perfect translation.
- Respect the Set Deadline
Whenever a translator receives a document and a deadline, they work their schedule to properly work on your paper while also dealing with other tasks. This schedule involves time for proper writing, time for researching – and every respectable translator will allocate a certain time per day to work on your paper before sending it to editing.
This means that if you go ahead and change the deadline, asking for it to be delivered sooner, you will disrupt the entire process. Indeed, the project manager will do their best to deliver your document when you want it – but you have to be aware that you’ll be rushing it and putting stress on the team.
Since you’ll be cutting from their time, the quality of the final result may be compromised.
- Provide Feedback
Never underestimate the power of feedback – regardless if it’s positive or negative. This will help the translator properly understand the needs of their clients – and also improve their skill if there’s something that needs particular attention.
Translation is, in every way possible, a collaboration between the client and the translation agency. By working together, you will ensure that the final product is of the highest quality, without any “surprises” along the way.